As many businesses across the world have temporarily (and in unfortunate cases permanently), shuttered their doors amid the coronavirus crisis, there are some signs of light at the end of the tunnel for states begin lifting stay at home orders. However, for non-critical children’s services such as children’s music programs, the wait is likely to be longer. Even when all businesses are given the nod to re-open under guidelines, we can bet that parents will remain apprehensive to take any risks with communal programs. There are things that children’s music studio owners and teachers can be doing now to take advantage of the downtime and prepare for the uncertain future.
Strengthen Your Technology and Teach Virtually – Whether for good or bad, no one disputes that education in the United States will never be the same. Through baptism of fire, educators from all areas are having to embrace technology and provide an online representation of their former curriculum. This is no exception for music teachers, and while there are arguments to be made about what is lost through virtual music teaching, there is simply no other current alternative. Now is a good opportunity to explore the various technology available for providing virtual services. We have seen some amazing “at-home” concerts produced by amateur and professional musicians alike, many even playing together while in separate cities. As these become more commonplace, parents will grow ever more comfortable with the format of virtual teaching for their children. Proving this option may smooth the transition to a time when they are comfortable with in person group settings again.
Keep Communicating with Parents – It is extremely important to keep in contact with your parents and students during this time. An old business adage tells us that it costs at least five times more to acquire a new customer than to retain an existing one. Make good use of your client email list, providing weekly updates to parents. Be sure to think of something of value to deliver each and every time you reach out. Parents are desperate for something to keep their children calm and entertained during this time. If you are not offering virtual classes, provide some resources for them to remain musical! As we all know, music has many psychological benefits for stress and anxiety and they are sure to appreciate the help. If you don’t have a complete email list, consider a short phone call to the parents and children to see how they are doing and provide some much-needed encouragement. Teachers are leaders, and good leaders provide encouragement in times of trouble. Finally, make sure your communication is confident and forward thinking, ensuring that the value that your studio provides is continuing and will be there once this is over.
Plan Well for the Next Phase – In the highly acclaimed managerial book The 7 Habits of Highly Effective People, the first two identified habits are being proactive and beginning with the end in mind. Together, these combine into one trait that all effective managers possess – goal setting. During this downtime and downturn, it is important to look ahead and have a goal in mind for when the smoke finally clears. Then, work your way backwards understanding and setting tasks in order to reach those goals. If you have already set goals for 2020, this is the time to revise those goals and adjust to the “new normal”. Follow the SMART goals guidelines, and be sure to include marketing as part of your new goal setting. Share with parents your goals for their children’s musical growth, which provides an opportunity to promote class materials and enrollment for the next class, whether it is virtual or in person in the future.
Smart business owners and teachers understand that agility, communication, positivity and goal setting are all imperative for long-term success. Children’s music studio owners are both teachers and businesspeople, and as such, are looked to for leadership from their customers and students. By taking advantage of this unfortunate downturn in our economy, savvy business people will come out of it stronger and better prepared for the eventual recovery, whatever that may look like.